FAQ
Answers for owners and tenants working with RPS.
Owner FAQ
At RPS, we are owners too. We started the company to ensure the rentals we purchased in Revelstoke would always have reliable management. Other owners in town were looking for the same quality of service, and we have grown significantly while staying focused on reducing owner stress, freeing owner time, and increasing property value.
How much does it cost to use your services?
In most cases we can make owners the same or more money than they have historically gotten, even after management fees. Long-term management: if there are no tenants currently in the property, we charge 50% of the monthly rental rate in the first month to advertise, find, screen, complete lease work, complete move-in inspection, and set up payment processing. After that there is a management charge of 10% per month. Download our Summary of Services in Forms and Contracts under Owners for the full schedule.
What constitutes a long-term rental?
The City of Revelstoke deems anything over 30 days a long-term rental. For our purposes, we target long-term rentals to be anything over 6 months.
What is the process of tenant screening?
Email and phone communication, tenant application, rental and employer references, in-person interview, and when required (government housing or owner request) credit check, criminal check, and verification of income.
Do I have to sign a contract?
Under British Columbia Real Estate Law, our company must enter into a written agreement before advertising, showing, or leasing your property. You can view our management engagement agreements in the Forms & Contracts section.
What is the process of moving a tenant in?
Office lease signing and tenancy overview, first month’s rent and damage deposit, scheduled move-in, professional cleaning, needed maintenance, and a documented move-in inspection.
Tenant FAQ
How do I apply for a rental?
Complete the online rental application in full. Incomplete applications cannot be considered. Courteous communication with our team is part of the application process.
How do I submit a maintenance request?
Use the Maintenance Request form on this site for non-emergencies. For emergencies, call 250-837-7000 ext. 3.
Who do I contact for rent or lease questions?
Email info@revelstokepropertyservices.ca or call the office at 250-837-7000 ext. 1 during business hours.